Help & support
We read every message.
Find quick answers below, email our team, visit the website, or send in-app feedback. We read every message.
Email support
Opens your mail app with a draft you can edit.
support@givehood.com
In the app
Open Profile → Help & support to send feedback, attach a screenshot, and reach our team without leaving the app.
Select the address below to copy it if Mail does not open. support@givehood.com
Common questions
Common questions
Listings, gifts, swaps, and sales
Create a listing from the Create tab. Neighbors can message you about your item. Arrangements and handoffs are between you and the other person; keeping chat in the app preserves a helpful record.
Messages
Use the Messages tab for conversations linked to listings. If something looks wrong, use report options on the relevant screen when available.
Location and your area
We use your area to show nearby listings. You can adjust your saved city or region in settings and control location permission anytime in your device settings.
Account and password
Update your profile from Personal information. Forgot your password? Use Forgot password on the sign-in screen. If you think your account is compromised, email us right away.
Delete your account
Open the Givehood app and go to the Profile tab. Open Account security, then tap Delete account. Type DELETE when prompted to confirm. Your account is removed immediately.
If you cannot use the app, email support@givehood.com from the address on your account with “Please delete my account” in the subject or body.
More detail: https://givehood.com/account-deletion
Policies